Most pet care businesses rely on habit and hope to bring clients back. LoyoraPay turns every groom, board, and vet visit into points — and every milestone into a WhatsApp message that books the next appointment.
Why pet care needs loyalty
Pet care is a relationship business. Clients who feel valued come back every 4–6 weeks without being asked. Clients who don't hear from you between visits are quietly comparing prices.
of pet owners say loyalty rewards influence where they book grooming
more expensive to acquire a new client than to retain an existing one
higher lifetime value from clients enrolled in a loyalty programme
Platform features
Every pet has their own history — breed, grooming notes, visit dates. One client can have 3 pets; points accumulate to one account.
When a client hasn't booked in 5 weeks, an automated WhatsApp goes out. Personalised to the pet's name. One tap to book.
Automated birthday message with a special offer — the most-opened WhatsApp campaign in any loyalty programme.
Bronze → Silver → Gold → Platinum. Each tier unlocks better earn rates and exclusive offers. Clients chase the next level.
Morning dashboard shows which clients haven't visited in over a month. One-click WhatsApp campaign to win them back.
Clients earn points at any of your locations. Staff at every branch see the full pet history and member status.
How it works
LoyoraPay connects to Gingr, Shepherd, ezyVet, MoeGo and more. Or use manual check-ins — staff tap one button per visit.
Grooming, boarding, daycare, vet — every service earns points. Clients see their balance in real time via WhatsApp.
Rebooking nudges, birthday offers, tier upgrade alerts — all automated, all personalised, all via WhatsApp.
Pricing
Pricing for pet care businesses — contact us for your plan
Pet care pricing is tailored to clinic size and location. Book a 20-minute call and we'll build a plan around your business.
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